Cytron Sales Inquiries
How can I become a distributor of Cytron? To become a distributor of Cytron, you need to fill out the distributor form here Distributor Form. After you sub...
Tue, 31 Dec, 2024 at 12:27 PM
Does Cytron have any other branches in Malaysia or distributors? Currently, Cytron does not have any branches apart from its headquarters in Penang, Malays...
Tue, 31 Dec, 2024 at 12:27 PM
Why didn’t I receive a verification code when creating my account? This issue could be due to network or server problems. Please ensure you are in an area ...
Thu, 27 Mar, 2025 at 10:48 AM
Can I buy Cytron products through a walk-in? No, Cytron operates as an online-only store and does not offer a physical walk-in option. You can purchase pro...
Tue, 31 Dec, 2024 at 12:26 PM
Actually, you have already processed the refund due to the long delivery time, but now I have also received the parcel. So how? Since the refund has alread...
Thu, 27 Mar, 2025 at 3:00 PM
Can I request a tax invoice for my purchase? Yes, you can download a tax invoice from your account after the order is confirmed. If you need assistance, pl...
Thu, 27 Mar, 2025 at 2:59 PM
Do you offer any discounts for bulk purchases? Yes, we offer bulk purchase discounts depending on the quantity and product type. Please contact our sales t...
Thu, 27 Mar, 2025 at 2:59 PM
Does Cytron accept LPO? Yes, we accept LPO for schools only. Please contact our sales team via email at sales@cytron.io
Thu, 27 Mar, 2025 at 2:58 PM
Can I pre-order an item that is currently out of stock? Yes, it can only be done through an offline method. Please reach out to the sales team, and they ...
Thu, 27 Mar, 2025 at 2:58 PM
Do you help with program installation? It depends on the product. If the required software and necessary items have already been purchased, and installat...
Thu, 27 Mar, 2025 at 2:58 PM