Is self-collect available for orders from platforms other than the website?

Self-collection is only available for orders placed directly on cytron.io. Unfortunately, if you made your purchase through other platforms such as Shopee or Lazada, self-collection is not an option. This policy is in place to streamline the order fulfillment process and ensure a consistent experience for all customers. If you have any questions or need further assistance regarding your order, please feel free to reach out to our support team at support@cytron.io