Cytron Technologies

When will my parcel be delivered? Please check your parcel details at the courier's website: Gdex: https://gdexpress.com  Pos Laju: https://www.pos.com...

I want to change the delivery address, is it possible? Yes, possible if the order is not processed/shipped yet. Provide correct address and new contact num...

Why is my parcel showing delivered but I have not received it? It may be a courier issue, or the parcel might have been delivered to the guard room. Please...

Items are missing in the parcel, what should I do? If items are missing from your parcel, please contact support team at support@cytron.io or WhatsApp us a...

Why is my parcel not shipped yet? Your parcel may not have been shipped yet because your order includes out-of-stock items. This is indicated during checko...

What can I do if my order contains an out-of-stock item?  If your order contains an out-of-stock item, you can contact support to choose between the follow...

Why can't I buy lithium batteries? Some batteries cannot be shipped to Sabah, Sarawak, or internationally due to air shipping restrictions for safety r...

Can I collect my parcel on weekends? You cannot collect your parcel on weekends; it can only be collected from Monday to Friday between 8 AM and 5 PM, and ...

Is self-collect available for orders from platforms other than the website? Self-collection is only available for orders placed directly on cytron.io. Unfo...

Is the tax for international orders paid by Cytron? No, the tax for international orders is not paid by Cytron. Instead, it is the responsibility of the cu...